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Privacy Policy

Erada for Healthy Life Application

Last Updated: [01/01/2026]

1. Introduction

Erada for Healthy Life ("Erada", "we", "our", or "us") is committed to protecting the privacy and personal data of its users in accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia and applicable regulations issued by the Saudi Data & AI Authority (SDAIA).

By using the Erada application, you agree to the collection, use, and processing of your personal data as described in this Privacy Policy.

2. Data Controller

Legal Entity:
Eradat Alqwa Information Technology Company
Kingdom of Saudi Arabia

Application: Erada for Healthy Life

3. Information We Collect

3.1 Personal Information

  • Full name
  • Mobile number
  • Email address (optional)
  • National ID / Iqama number (when required)
  • Account credentials

3.2 Health & Sensitive Data

  • DNA analysis results (if provided by the user)
  • Nutritional and health information shared during consultations
  • Medical reports or laboratory test results uploaded by the user

Sensitive health data is collected and processed only with explicit user consent.

3.3 Technical Data

  • Device type and operating system
  • IP address
  • Application usage data and logs

4. Purpose of Data Processing

Personal data is collected for the following purposes:

  • Providing online nutrition consultations
  • Analyzing DNA and health data to personalize wellness plans
  • Managing subscriptions and service packages
  • Processing electronic payments
  • Enabling interaction with laboratories, food providers, and fitness centers
  • Improving application functionality and user experience
  • Complying with legal and regulatory obligations

5. Legal Basis for Processing

We process personal data based on:

  • User consent
  • Contractual necessity
  • Legal obligations
  • Legitimate interests that do not override user rights

6. Data Sharing

We do not sell personal data.

Data may be shared only with:

  • Licensed clinical nutritionists
  • Partner laboratories (for test result upload purposes)
  • Payment service providers
  • Regulatory authorities when legally required

All third parties are bound by confidentiality and data protection agreements.

7. Data Security

We apply appropriate technical and organizational measures to protect personal data, including encryption, access controls, and secure servers compliant with Saudi regulations.

8. Data Retention

Personal data is retained only for the duration necessary to fulfill service purposes or comply with legal requirements.

Users may request deletion of their data unless retention is legally required.

9. User Rights

Users have the right to:

  • Access their personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Be informed about data usage

Requests can be submitted via the application or official contact channels.

10. Children's Privacy

The application is not intended for individuals under 18 years of age without parental or legal guardian consent.

11. Third-Party Links

The application may contain links to third-party websites. We are not responsible for their privacy practices.

12. Policy Updates

We reserve the right to update this Privacy Policy. Users will be notified of material changes through the application.

13. Contact Information

For privacy-related inquiries:

Email: info@e-rada.net
Company: Eradat Alqwa Information Technology Company
Country: Kingdom of Saudi Arabia